The Ultimate Guide to Housing Disrepair Claims

What is Housing Disrepair?

Housing disrepair refers to any aspect of your rented home that is in need of repair and for which your landlord is responsible. This can range from minor issues like a dripping tap to major problems like structural damage or severe damp.

Key Areas of Landlord Responsibility:

• The structure and exterior of the building (walls, roof, windows, doors).
• Sanitation facilities (sinks, baths, toilets, pipes).
• Heating and hot water systems.
• Gas and electricity supply.
• Common areas in multi-occupancy buildings.

The Claims Process: A Step-by-Step Overview

If your landlord has failed to make repairs, you may be able to make a 'no win, no fee' claim. Here’s how it works:

1. Report the Issue: You must have informed your landlord of the disrepair. Do this in writing (email or letter) to create a record.
2. Allow Reasonable Time: Give your landlord a reasonable period to complete the repairs. What's 'reasonable' depends on the urgency.
3. Gather Evidence: Collect photos, correspondence, receipts for damaged items, and medical reports if your health has been affected.
4. Contact Us: Our experts will assess your case for free. We’ll tell you if you have a strong claim.
5. Legal Action: We will send a formal Letter of Claim to your landlord. Most cases are settled out of court, with the landlord agreeing to do the repairs and pay you compensation.