How to Report Housing Disrepair to Your Landlord
Put It In Writing
Always report repairs in writing (email or letter). This creates a paper trail. If you call, follow up with an email summarizing the call.
Be Specific
Don't just say "it's damp." Say "There is black mould on the north wall of the bedroom, approximately 1 meter by 1 meter."
Set a Deadline
Ask for the repairs to be done by a specific date (e.g., 14 days). If they ignore this, you have evidence of their failure to act.
Sarah Mitchell
Senior Housing Solicitor
SRA Regulated, 12+ years housing law experience
Sarah Mitchell is a dedicated senior solicitor specializing in housing disrepair claims. With over a decade of experience, she has successfully secured millions in compensation for tenants living in substandard conditions.
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