How to Report Housing Disrepair to Your Landlord

Put It In Writing

Always report repairs in writing (email or letter). This creates a paper trail. If you call, follow up with an email summarizing the call.

Be Specific

Don't just say "it's damp." Say "There is black mould on the north wall of the bedroom, approximately 1 meter by 1 meter."

Set a Deadline

Ask for the repairs to be done by a specific date (e.g., 14 days). If they ignore this, you have evidence of their failure to act.

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UK Housing Claims

Housing Disrepair Team

Written and reviewed by our housing disrepair team

The UK Housing Claims team helps tenants across the UK check whether they can claim compensation for housing disrepair, and connects them with specialist, SRA-regulated panel solicitors. This guide is general information, not legal advice.

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