Liverpool • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in Liverpool

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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No Win, No Fee Secure & confidential No obligation
  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Liverpool

Living in a home with damp and mould can make everyday life stressful for Liverpool families. If your landlord refuses to carry out essential repairs, you have rights. We help Liverpool tenants check if they can claim compensation on a No Win, No Fee basis.

From terraced streets to high-rise blocks, housing disrepair affects many tenants across Liverpool. Liverpool City Council and social housing providers are legally required to fix leaking roofs, damp walls and broken boilers. If your landlord leaves you waiting months for repairs, you do not have to accept it. We guide you through checking your compensation claim easily.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a Liverpool tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in Liverpool, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

Check your Liverpool claim free

It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in Liverpool: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
Can Liverpool tenants claim for damp and mould?
Yes. If you reported damp and mould to your landlord and they failed to fix the cause, you can check if you qualify for a housing disrepair compensation claim.
Is checking my housing claim in Liverpool really free?
Yes. Our checking service is completely free. We connect you with support on a No Win, No Fee basis, so you can find out where you stand without risk.
How long does a housing disrepair claim take in Liverpool?
Every disrepair claim is different. The main goal is getting your landlord to complete the necessary repairs quickly, while also securing fair compensation for the distress and inconvenience you suffered.

Last reviewed: August 2026. Information for council and housing association tenants in Liverpool.

Living with damp and mould in Liverpool?

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