Burnley • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in Burnley

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Burnley

If you rent a property in Burnley that is plagued by damp and mould or structural faults, you have rights. Your landlord has a duty to fix serious issues. UK Housing Claims helps tenants check if they qualify to make a housing disrepair claim for compensation and urgent home repairs, all on a No Win, No Fee basis.

Burnley has many traditional stone terrace houses and older housing estates. While full of character, these homes can suffer from severe damp, rising groundwater and broken heating when maintenance is neglected. If you rent through a housing provider near Burnley Borough Council, living in a cold, leaky home harms your health. We support local residents who are tired of being ignored by their landlords and want their homes restored.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a Burnley tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in Burnley, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in Burnley: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
Can I make a claim if I am behind on rent?
Yes, you can still claim for housing disrepair even if you owe rent arrears. Your landlord's legal duty to maintain a safe, dry property is separate from your rent payments.
What evidence do I need for a Burnley disrepair claim?
You need photos or videos of the damp and mould or damage, copies of letters or texts sent to your landlord and any doctor's notes if the disrepair affected your health.
How does No Win, No Fee work for housing claims?
No Win, No Fee means there are no upfront charges to start your claim. If your claim is unsuccessful, you do not pay anything. A fee is only deducted if your claim wins.

Other claims in Burnley

No heating & broken boiler claims in BurnleyWater leak & damage claims in Burnley All disrepair claims in Burnley Damp & mould compensation →

Damp & mould compensation near Burnley

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Last reviewed: August 2026. Information for council and housing association tenants in Burnley.

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