Burnley • Council & housing association tenants

Water leak & damage claims for council & housing association tenants in Burnley

Yes. Leaks from the roof, pipes, gutters or plumbing are the landlord’s responsibility to fix. If your council or housing association left a leak unrepaired and it damaged your home or belongings, you can claim compensation for the damage and the disruption on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Burnley

If you rent a property in Burnley that is plagued by damp and mould or structural faults, you have rights. Your landlord has a duty to fix serious issues. UK Housing Claims helps tenants check if they qualify to make a housing disrepair claim for compensation and urgent home repairs, all on a No Win, No Fee basis.

Burnley has many traditional stone terrace houses and older housing estates. While full of character, these homes can suffer from severe damp, rising groundwater and broken heating when maintenance is neglected. If you rent through a housing provider near Burnley Borough Council, living in a cold, leaky home harms your health. We support local residents who are tired of being ignored by their landlords and want their homes restored.

What kind of leaks you can claim for

  • A leaking roof or gutter letting water into the property
  • Burst or leaking pipes behind walls, under floors or from the bathroom above
  • Plumbing, tank or overflow leaks the landlord hasn’t repaired
  • Rainwater getting in through damaged brickwork, render or windows

What you can claim for a water leak

A leak that isn’t fixed quickly rarely stays a small problem. It soaks into ceilings and walls, wrecks decoration and often leads to damp and mould. Compensation covers the damage to the property and to your possessions (furniture, electricals, carpets and clothing), the loss of use of affected rooms, and the general distress and inconvenience, and the landlord is made to carry out the repair.

Your rights as a Burnley tenant

The structure, exterior, pipes and water installations are the landlord’s responsibility under Section 11 of the Landlord and Tenant Act 1985, and an unfixed leak that makes the home unsafe or unhealthy also breaches the Homes (Fitness for Human Habitation) Act 2018.

Whether you rent from the council or a housing association in Burnley, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Brown water stains or bulging, sagging ceilings
  • Damp or wet walls, warped floors or blown plaster
  • Belongings damaged by dripping or standing water
  • A leak you reported that was left to spread or come back

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Water leak & damage claims in Burnley: your questions answered

Who is responsible for a leak in a council or housing association flat?
The landlord is responsible for keeping the structure, roof, pipes and water systems in repair. If a leak comes from the building or from a flat above that the same landlord manages, and it isn’t fixed in a reasonable time after you report it, you can usually claim.
Can I claim for belongings ruined by a leak?
Yes. If a leak the landlord failed to fix damaged your furniture, carpets, electricals or clothing, the cost of those items can be included in your claim. Photograph the damage and keep any receipts or proof of value where you can.
The leak caused damp and mould too. Is that one claim or two?
It’s one claim. A leak and the damp or mould it causes are treated together as housing disrepair, so your compensation reflects the full impact: the water damage, the mould, the affected rooms and the effect on your health and belongings.
Can I make a claim if I am behind on rent?
Yes, you can still claim for housing disrepair even if you owe rent arrears. Your landlord's legal duty to maintain a safe, dry property is separate from your rent payments.
What evidence do I need for a Burnley disrepair claim?
You need photos or videos of the damp and mould or damage, copies of letters or texts sent to your landlord and any doctor's notes if the disrepair affected your health.
How does No Win, No Fee work for housing claims?
No Win, No Fee means there are no upfront charges to start your claim. If your claim is unsuccessful, you do not pay anything. A fee is only deducted if your claim wins.

Other claims in Burnley

Damp & mould compensation in BurnleyNo heating & broken boiler claims in Burnley All disrepair claims in Burnley Water leak & damage claims →

Water leak & damage claims near Burnley

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Last reviewed: August 2026. Information for council and housing association tenants in Burnley.

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