Hull • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Hull

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Hull

Is your Hull home affected by leaks, peeling wallpaper or dark mould? When a landlord ignores repair requests, tenants suffer unnecessary stress. We make it easy to check if you can start a housing disrepair claim for compensation. Our service is completely free to check and runs on a No Win, No Fee basis for your peace of mind.

Low-lying coastal areas around Hull mean many homes face issues with rising damp and heavy moisture. Hull City Council works to keep standards up, but many council and housing association tenants still live with leaking pipes and broken windows. If your landlord leaves you living in unacceptable conditions, checking your claim can help get urgent repairs completed and reward you with compensation.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Hull tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Hull, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Hull: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Can Hull tenants claim for damage to personal belongings?
Yes. If damp and mould or water leaks ruin your furniture, clothes or carpets, you can include the cost of these items in your housing disrepair compensation claim.
What should I do before starting a disrepair claim in Hull?
Report the problems to your landlord in writing first. Take photos of all damage and keep a diary of your calls. Then, use our service to check if you can claim.
How long does a No Win, No Fee claim take?
Every housing disrepair case is different. Some landlords agree to fix properties and pay compensation quickly, while others take longer. We help keep the process as smooth as possible.

Other claims in Hull

Damp & mould compensation in HullWater leak & damage claims in Hull All disrepair claims in Hull No heating & broken boiler claims →

No heating & broken boiler claims near Hull

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Last reviewed: August 2026. Information for council and housing association tenants in Hull.

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