Sheffield • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Sheffield

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Sheffield

If your Sheffield home has damp, leaks or no heating, your landlord must fix it. You should not have to live in unsafe conditions. We help council and housing association tenants check if they can make a No Win, No Fee claim for housing disrepair compensation and demand proper repairs.

Many council and housing association homes in Sheffield face issues like rising damp, leaky roofs and broken radiators. Sheffield City Council and local social housing providers have a duty of care to their tenants. If you have reported disrepair and been left waiting in the cold, we can help. We connect tenants with expert support to force repairs and claim money back for damaged items.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Sheffield tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Sheffield, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Sheffield: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
How do I start a housing disrepair claim in Sheffield?
You can start by sharing details of your repair problems with us online. We check your situation for free. If you have a valid claim, we guide you through the next steps to get your repairs sorted and check compensation.
What can I claim compensation for?
You can claim money for damaged furniture, clothing or carpets caused by damp and mould or leaks. You may also receive compensation for the inconvenience, stress and health issues caused by living in a poorly maintained home.
Will my landlord evict me for making a claim?
Social tenants, including council and housing association renters, have strong rights against unfair eviction. Making a disrepair claim is about forcing your landlord to fulfil their legal obligations to keep your property safe.

Other claims in Sheffield

Damp & mould compensation in SheffieldWater leak & damage claims in Sheffield All disrepair claims in Sheffield No heating & broken boiler claims →

No heating & broken boiler claims near Sheffield

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Last reviewed: August 2026. Information for council and housing association tenants in Sheffield.

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