Runcorn • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in Runcorn

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Runcorn

Nobody should have to cope with mould, water leaks or no heating in Runcorn. If your landlord ignores repair requests, you can take action. Runcorn tenants can check if they are eligible to claim housing disrepair compensation on a No Win, No Fee basis. It is quick, straightforward and costs nothing to check.

Properties across Runcorn, including homes under Halton Borough Council area, often experience persistent damp and mould issues due to poor ventilation and aging roofs. When winter hits, broken radiators and drafty doors make living conditions unbearable for families. Landlords have a legal responsibility to keep your home in good repair. If your housing provider keeps ignoring your phone calls and emails, starting a disrepair check helps you get action and financial compensation.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a Runcorn tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in Runcorn, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in Runcorn: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
What can I claim compensation for in Runcorn?
You can claim compensation for damaged furniture, higher heating bills caused by draughts, health issues and the general stress of living with ignored housing disrepair in your Runcorn home.
How long do landlords have to fix repairs?
Landlords should fix urgent issues like leaks or lack of heating within a few days. General repairs should be done within a reasonable timeframe, usually 20 to 30 days.
Can social housing tenants in Runcorn apply?
Yes, council tenants and housing association tenants in Runcorn can claim compensation for housing disrepair if their housing provider has repeatedly failed to carry out essential home repairs on time.

Last reviewed: August 2026. Information for council and housing association tenants in Runcorn.

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