St Helens • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in St Helens

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across St Helens

Living in a rented home in St Helens with broken heating or damp and mould? You should not have to pay full rent for a damaged house. If your landlord fails to make repairs, you might be owed compensation. We help St Helens tenants check if they can start a housing disrepair claim on a No Win, No Fee basis.

Many tenants across St Helens live with old brickwork, poor insulation and recurring damp. Whether you rent from St Helens Council or a social housing provider, you have rights. Living with cold rooms, leaking pipes or black mould affects your health and family. If you reported these problems and nothing got fixed, you do not have to handle it alone. We help local residents check if they can get their homes repaired and claim compensation for the trouble caused.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a St Helens tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in St Helens, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

Check your St Helens claim free

It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in St Helens: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
How do I start a disrepair claim in St Helens?
You can start by filling in our simple online form. Tell us what is wrong with your rented home, like damp and mould or bad leaks and how long your landlord has ignored it.
What can St Helens tenants claim compensation for?
Tenants can claim for ruined belongings, higher heating bills caused by draughts and the stress of living with unfixed damage. Your landlord should also be made to fix the problems.
Does checking my claim cost anything?
No, checking your claim is completely free. If you move forward, the service works on a No Win, No Fee basis, so you pay nothing up front to start your housing disrepair check.

Other claims in St Helens

No heating & broken boiler claims in St HelensWater leak & damage claims in St Helens All disrepair claims in St Helens Damp & mould compensation →

Damp & mould compensation near St Helens

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Last reviewed: August 2026. Information for council and housing association tenants in St Helens.

Living with damp and mould in St Helens?

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