Bolton • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Bolton

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Bolton

No tenant in Bolton should have to put up with damp and mould, dripping ceilings or cold radiators. If your landlord has left repairs unfixed, you could be entitled to compensation. We help council and housing association tenants check their claim online for free, using a simple No Win, No Fee approach to get your home fixed fast.

Bolton has a rich industrial history, but many of its older stone terraces and estate properties struggle with moisture, cold drafts and rising damp. Rain and damp weather make indoor mould spread fast, especially when boilers fail during winter. Tenants reporting these faults to Bolton Council or local housing providers often wait months for action. Your landlord must provide a safe environment. When they fail, you can make a claim to force repairs and get compensated for the trouble caused.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Bolton tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Bolton, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Bolton: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
What evidence do I need for a Bolton housing disrepair claim?
Keep photos or videos of the damp and mould, leaks or damage. Save emails, text messages or notes of calls sent to your landlord. Medical notes showing health problems caused by bad living conditions also strengthen your claim.
Can I claim if I am a housing association tenant in Bolton?
Yes, you can. We help both council and housing association tenants in Bolton. As long as you reported the disrepair and your landlord did not carry out repairs in a reasonable timeframe, you can make a claim.
How long does a housing disrepair claim in Bolton take?
Every claim is different. Some landlords agree to carry out repairs and pay compensation within a few months, while complex cases take longer. Our main priority is always getting your repairs done as quickly as possible.

Other claims in Bolton

Damp & mould compensation in BoltonWater leak & damage claims in Bolton All disrepair claims in Bolton No heating & broken boiler claims →

No heating & broken boiler claims near Bolton

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Last reviewed: August 2026. Information for council and housing association tenants in Bolton.

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