Widnes • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Widnes

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • No Win, No Fee, pay nothing unless you win
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  • Covering council & housing association tenants across Widnes

No tenant should have to live with cold, wet walls or bad leaks. If you rent a home in Widnes and your landlord refuses to carry out repairs, help is available. We enable tenants to check their rights for housing disrepair compensation on a No Win, No Fee basis, helping you get essential repairs finished fast.

Rented homes across Widnes, including estates under Halton Borough Council, frequently suffer from structural damp, roof leaks and failing heating. Cold weather makes these problems worse fast. If you have reported these issues repeatedly to your landlord without success, you can demand action and seek fair payout for your discomfort.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Widnes tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Widnes, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Widnes: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Who can use this disrepair service in Widnes?
Any tenant living in Widnes who rents from a landlord, Halton Borough Council or a local housing association can use our free service when repairs remain unaddressed.
What is No Win, No Fee for housing disrepair?
No Win, No Fee means you do not pay any money to start your housing disrepair claim. If your claim does not succeed, you do not pay anything at all.
How long does a disrepair claim take in Widnes?
Every case is different. Many landlords agree to perform repairs quickly once a formal claim begins, while complex cases involving heavy damage can take several months to settle fully.

Other claims in Widnes

Damp & mould compensation in WidnesWater leak & damage claims in Widnes All disrepair claims in Widnes No heating & broken boiler claims →

No heating & broken boiler claims near Widnes

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Last reviewed: August 2026. Information for council and housing association tenants in Widnes.

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