Bury • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Bury

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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No Win, No Fee Secure & confidential No obligation
  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Bury

Are damp walls or broken heating making your home in Bury uncomfortable? You do not need to put up with neglectful landlords. Our free service helps Bury tenants check if they qualify for a housing disrepair claim on a No Win, No Fee basis so you can get repairs carried out.

Terraced streets and apartment blocks throughout Bury often suffer from severe dampness, draughty windows and faulty plumbing. Bury Council are required by law to provide dry, warm homes. When landlords overlook reported defects, conditions quickly degrade, leading to toxic mould growth. This puts your health and belongings at risk. We guide Bury tenants through the process of checking their claim, helping them hold landlords accountable and gain compensation for their hardship.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Bury tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Bury, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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No heating & broken boiler claims in Bury: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Can I make a housing disrepair claim if I owe rent in Bury?
Yes. Disrepair claims are separate from rent payments. Even if you have rent arrears, your landlord is legally required to repair structural issues, damp and mould and heating failures.
What if my Bury landlord promises to fix things soon?
If your landlord has made repeated empty promises while repairs remain undone, you can still check your eligibility. Starting a housing disrepair claim often forces landlords to complete repairs quickly.
How long does a housing disrepair claim in Bury take?
Timescales vary depending on how quickly your landlord responds and the extent of repairs needed. Some claims resolve in a few months, while complex cases take longer to finish.

Other claims in Bury

Damp & mould compensation in BuryWater leak & damage claims in Bury All disrepair claims in Bury No heating & broken boiler claims →

No heating & broken boiler claims near Bury

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Last reviewed: August 2026. Information for council and housing association tenants in Bury.

Living with no heating or a broken boiler in Bury?

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