Manchester • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Manchester

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Manchester

Damp, mould and broken heating make life miserable for Manchester tenants. If you reported these problems to your landlord and nothing was done, you could be owed compensation. We help you check your housing disrepair claim fast on a No Win, No Fee basis.

Manchester weather brings plenty of rain, making damp and mould even worse in poorly maintained homes. From terrace houses to high-rise flats, Manchester City Council and local housing associations must fix leaks, faulty heating and rot. If your landlord leaves you living in bad conditions, you can stand up for your rights and check if you can claim compensation.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Manchester tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Manchester, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Manchester: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Can Manchester housing association tenants claim compensation?
Yes. Housing association and council tenants in Manchester can check if they can claim for disrepair like damp and mould, provided they reported the issue to their landlord first.
What if my Manchester landlord ignores my repair requests?
If your landlord ignores your calls or emails about repairs, you can start a housing disrepair claim. This can force them to carry out repairs and pay you compensation.
Do I need money to check my housing claim in Manchester?
No. Checking your claim with us is completely free. Any claim started is handled on a No Win, No Fee basis, so there is no financial risk to check.

Other claims in Manchester

Damp & mould compensation in ManchesterWater leak & damage claims in Manchester All disrepair claims in Manchester No heating & broken boiler claims →

No heating & broken boiler claims near Manchester

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Last reviewed: August 2026. Information for council and housing association tenants in Manchester.

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