Rochdale • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Rochdale

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • No Win, No Fee, pay nothing unless you win
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  • Covering council & housing association tenants across Rochdale

Are you living with serious housing disrepair in Rochdale? Unfixed leaks, severe mould and broken heating are not just annoying, they can make you ill. If your landlord ignores your complaints, we can help. Rochdale tenants can check if they can start a claim for compensation on a No Win, No Fee basis today.

Housing issues are a real concern for many people living in Rochdale. From terraced houses to modern flats, tenants regularly deal with damp and mould caused by leaking roofs or bad drainage. Your landlord, including Rochdale Borough Council, must fix structural damage and keep basic facilities working. When emails and phone calls get ignored, tenants are left in uncomfortable homes. We make it easy for local residents to stand up for their rights, force landlords to do repairs and claim compensation.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Rochdale tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Rochdale, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Rochdale: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
What evidence do I need for a claim in Rochdale?
Useful evidence includes photos of the damp and mould or leaks, copies of messages sent to your landlord and receipts for any items destroyed by the water damage or dampness.
How do No Win, No Fee disrepair claims work?
You do not pay anything up front to start. If your claim is successful, fees are paid out of the result. If you do not win, you pay no fee.
Can Rochdale tenants claim for health issues?
Yes, if living with damp and mould or cold conditions made your existing health issues worse, this can be factored into your overall claim for housing disrepair compensation.

Last reviewed: August 2026. Information for council and housing association tenants in Rochdale.

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