Salford • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Salford

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Salford

Living with cold rooms, damp walls or leaking pipes in Salford is unfair. If you reported these problems to your landlord and nothing was done, you may be able to start a housing disrepair claim. UK Housing Claims helps Salford tenants get their property fixed and claim compensation without paying upfront costs.

Renting in Salford often means dealing with older brick homes or large high-rise estates. Salford City Council are legally required to keep properties safe and dry. Yet, many local tenants live with severe damp and mould every winter, affecting their health and peace of mind. We make it easy for people in Salford to check if they can hold their landlord accountable and get repairs done.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Salford tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Salford, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Salford: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Can Salford tenants make a housing disrepair claim?
Yes. If you reported damp and mould or structural issues and nothing happened, you have rights.
What evidence do I need to start in Salford?
It helps to have emails, text messages or letters showing when you reported the issues to your landlord. Photos of damp and mould, damaged furniture or broken heating also support your claim.
How long does a housing disrepair claim take?
Every case is different, but starting your check takes only a few minutes. We aim to get your landlord to fix the damage quickly while securing the compensation you deserve for your trouble.

Other claims in Salford

Damp & mould compensation in SalfordWater leak & damage claims in Salford All disrepair claims in Salford No heating & broken boiler claims →

No heating & broken boiler claims near Salford

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Last reviewed: August 2026. Information for council and housing association tenants in Salford.

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