Solihull • Council & housing association tenants

Water leak & damage claims for council & housing association tenants in Solihull

Yes. Leaks from the roof, pipes, gutters or plumbing are the landlord’s responsibility to fix. If your council or housing association left a leak unrepaired and it damaged your home or belongings, you can claim compensation for the damage and the disruption on a No Win, No Fee basis.

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  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Solihull

Dealing with damp and mould or structural defects in Solihull? Every tenant deserves a safe and dry place to live. If your landlord has ignored your repair requests, you do not have to accept it. We help Solihull tenants find out if they can make a housing disrepair claim for compensation on a No Win, No Fee basis.

Tenants living across Solihull often expect good standards, but housing disrepair still affects many families. Cold homes with failing boilers, rot or water ingress from poor maintenance can cause huge worry. Solihull Metropolitan Borough Council are obligated to fix these problems promptly. If you submitted photos and reports but your landlord took no action, you have options. We help Solihull residents check if they can demand proper repairs while claiming compensation for living in poor conditions.

What kind of leaks you can claim for

  • A leaking roof or gutter letting water into the property
  • Burst or leaking pipes behind walls, under floors or from the bathroom above
  • Plumbing, tank or overflow leaks the landlord hasn’t repaired
  • Rainwater getting in through damaged brickwork, render or windows

What you can claim for a water leak

A leak that isn’t fixed quickly rarely stays a small problem. It soaks into ceilings and walls, wrecks decoration and often leads to damp and mould. Compensation covers the damage to the property and to your possessions (furniture, electricals, carpets and clothing), the loss of use of affected rooms, and the general distress and inconvenience, and the landlord is made to carry out the repair.

Your rights as a Solihull tenant

The structure, exterior, pipes and water installations are the landlord’s responsibility under Section 11 of the Landlord and Tenant Act 1985, and an unfixed leak that makes the home unsafe or unhealthy also breaches the Homes (Fitness for Human Habitation) Act 2018.

Whether you rent from the council or a housing association in Solihull, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Brown water stains or bulging, sagging ceilings
  • Damp or wet walls, warped floors or blown plaster
  • Belongings damaged by dripping or standing water
  • A leak you reported that was left to spread or come back

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Water leak & damage claims in Solihull: your questions answered

Who is responsible for a leak in a council or housing association flat?
The landlord is responsible for keeping the structure, roof, pipes and water systems in repair. If a leak comes from the building or from a flat above that the same landlord manages, and it isn’t fixed in a reasonable time after you report it, you can usually claim.
Can I claim for belongings ruined by a leak?
Yes. If a leak the landlord failed to fix damaged your furniture, carpets, electricals or clothing, the cost of those items can be included in your claim. Photograph the damage and keep any receipts or proof of value where you can.
The leak caused damp and mould too. Is that one claim or two?
It’s one claim. A leak and the damp or mould it causes are treated together as housing disrepair, so your compensation reflects the full impact: the water damage, the mould, the affected rooms and the effect on your health and belongings.
Who can make a housing disrepair claim in Solihull?
Any tenant living in Solihull who pays rent to council and has reported unfixed issues like damp and mould can check if they can claim.
What happens after I fill in the online form?
Our team reviews the details about your home and your landlord's delays. We then explain if you can move forward with a No Win, No Fee housing disrepair claim.
Can I claim compensation for damaged belongings in Solihull?
Yes. If damp and mould or water leaks ruined your furniture, clothes or carpets, you can ask for compensation to cover the cost of replacing those damaged household items.

Other claims in Solihull

Damp & mould compensation in SolihullNo heating & broken boiler claims in Solihull All disrepair claims in Solihull Water leak & damage claims →

Water leak & damage claims near Solihull

Stoke-on-TrentStaffordTelfordShrewsburyNewcastle-under-LymeWolverhampton All areas →

Last reviewed: August 2026. Information for council and housing association tenants in Solihull.

Living with leaks and water damage in Solihull?

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