Solihull • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Solihull

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Solihull

Dealing with damp and mould or structural defects in Solihull? Every tenant deserves a safe and dry place to live. If your landlord has ignored your repair requests, you do not have to accept it. We help Solihull tenants find out if they can make a housing disrepair claim for compensation on a No Win, No Fee basis.

Tenants living across Solihull often expect good standards, but housing disrepair still affects many families. Cold homes with failing boilers, rot or water ingress from poor maintenance can cause huge worry. Solihull Metropolitan Borough Council are obligated to fix these problems promptly. If you submitted photos and reports but your landlord took no action, you have options. We help Solihull residents check if they can demand proper repairs while claiming compensation for living in poor conditions.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Solihull tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Solihull, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Solihull: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
Who can make a housing disrepair claim in Solihull?
Any tenant living in Solihull who pays rent to council and has reported unfixed issues like damp and mould can check if they can claim.
What happens after I fill in the online form?
Our team reviews the details about your home and your landlord's delays. We then explain if you can move forward with a No Win, No Fee housing disrepair claim.
Can I claim compensation for damaged belongings in Solihull?
Yes. If damp and mould or water leaks ruined your furniture, clothes or carpets, you can ask for compensation to cover the cost of replacing those damaged household items.

Other claims in Solihull

Damp & mould compensation in SolihullWater leak & damage claims in Solihull All disrepair claims in Solihull No heating & broken boiler claims →

No heating & broken boiler claims near Solihull

Stoke-on-TrentStaffordTelfordShrewsburyNewcastle-under-LymeWolverhampton All areas →

Last reviewed: August 2026. Information for council and housing association tenants in Solihull.

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