Shrewsbury • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in Shrewsbury

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Shrewsbury

Nobody should have to live in a cold or unsafe home in Shrewsbury. If your social landlord has failed to fix damp, mould or structural issues, you can take action. UK Housing Claims helps tenants check their right to claim housing disrepair compensation. We make the start of the process easy, friendly and risk-free on a No Win, No Fee basis.

Older properties in Shrewsbury can be prone to damp, leaking roofs and failing heating systems. Tenants renting through Shropshire Council or local housing associations frequently struggle with damp and mould that keeps coming back. When repairs are delayed for months, your quality of life drops. We help tenants in Shrewsbury stand up for their rights, forcing landlords to repair properties while claiming compensation for the stress and damage to your personal belongings.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a Shrewsbury tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in Shrewsbury, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in Shrewsbury: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
Who can check a disrepair claim in Shrewsbury?
Social housing tenants living in Shrewsbury who have reported serious property faults to their landlord, only to be ignored or delayed, can check if they are eligible for compensation.
What if I cannot afford upfront costs?
You do not need to worry about money. We work on a No Win, No Fee basis, meaning there are no upfront costs to check your Shrewsbury housing disrepair claim.
Will my landlord retaliate if I claim?
Social landlords must follow strict laws. They cannot evict council or housing association tenants simply for asking for repairs or making a legitimate housing disrepair claim in Shrewsbury.

Other claims in Shrewsbury

No heating & broken boiler claims in ShrewsburyWater leak & damage claims in Shrewsbury All disrepair claims in Shrewsbury Damp & mould compensation →

Damp & mould compensation near Shrewsbury

Stoke-on-TrentStaffordTelfordNewcastle-under-LymeWolverhamptonWalsall All areas →

Last reviewed: August 2026. Information for council and housing association tenants in Shrewsbury.

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