Telford • Council & housing association tenants

Damp & mould compensation for council & housing association tenants in Telford

Yes. If your council or housing association landlord has left damp and mould unrepaired after you reported it, you can usually claim compensation and force the repairs. It runs on No Win, No Fee, and under Awaab’s Law social landlords must now investigate and fix serious damp and mould to strict deadlines.

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No Win, No Fee Secure & confidential No obligation
  • No Win, No Fee, pay nothing unless you win
  • It's illegal for your landlord to evict you for claiming
  • Covering council & housing association tenants across Telford

If your Telford home has damp, leaking roofs or broken heating, your landlord is failing in their duties. No tenant should live in unhealthy conditions.

With a mix of post-war housing estates and modern developments in Telford, maintenance issues can quickly turn into major problems if neglected. Telford & Wrekin Council are obligated to maintain safe, dry and warm housing. When requests for repair work fall on deaf ears, damp and mould can ruin your personal belongings and affect your family’s wellbeing. We help you check your rights and claim compensation on a No Win, No Fee basis.

What causes damp and mould in a rented home?

  • Penetrating damp from a leaking roof, gutter or wall that the landlord hasn’t fixed
  • Rising damp where a damp-proof course has failed
  • Condensation made worse by broken extractor fans, single-glazed windows or no ventilation
  • Cold spots from poor insulation or a boiler the landlord won’t repair

What you can claim for damp and mould

Compensation reflects how bad the damp and mould was, how long you lived with it, and the effect on your health and belongings. Awards commonly run from a few hundred pounds to several thousand, and courts can award a percentage of your rent back for the period the home was unfit. You can also recover the cost of ruined furniture, clothing and carpets, and your landlord is ordered to carry out the repairs.

Your rights as a Telford tenant

Damp and mould are covered by the Homes (Fitness for Human Habitation) Act 2018 and, for social tenants, by Awaab’s Law, which sets legal timescales for landlords to investigate and fix hazardous mould after the death of two-year-old Awaab Ishak.

Whether you rent from the council or a housing association in Telford, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • Black mould returning on walls, ceilings or around windows
  • A musty smell, or clothing and furniture spotting with mould
  • Damp patches, peeling wallpaper or crumbling plaster
  • Reported it to the landlord and repairs were slow, botched or ignored

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It takes about 60 seconds and there's no obligation. If you qualify, a specialist housing solicitor will be in touch.

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Damp & mould compensation in Telford: your questions answered

How much compensation can I get for damp and mould in a council house?
It depends on severity and duration, but damp and mould awards commonly range from a few hundred pounds to several thousand, and courts can order a percentage of your rent refunded for the time the home was unfit to live in. The free eligibility check gives you a realistic idea based on your situation.
What is Awaab’s Law and does it help my claim?
Awaab’s Law requires social landlords (councils and housing associations) to investigate reported damp and mould and fix serious hazards within set legal timescales. If your landlord missed those deadlines, that failure strengthens your disrepair claim.
My landlord blames condensation and “lifestyle”. Can I still claim?
Often yes. Landlords frequently blame condensation, but if the real cause is inadequate ventilation, failed insulation, a leak or a broken extractor fan, that is the landlord’s responsibility to fix. A specialist solicitor can arrange an independent damp survey to establish the true cause.
How does No Win, No Fee work for housing disrepair?
No Win, No Fee means you pay nothing up front to check or start your claim. If your housing disrepair claim is not successful, you do not pay any legal fees.
What kind of problems can I claim for in Telford?
You can claim for damp and mould, water leaks, lack of hot water or heating, structural issues, pest infestations caused by disrepair and dangerous electrical wiring in your rental property.
How do I know if I have a valid claim?
If you reported housing disrepair to your landlord, gave them reasonable time to fix it and they failed to take action, you likely have a valid claim for compensation.

Other claims in Telford

No heating & broken boiler claims in TelfordWater leak & damage claims in Telford All disrepair claims in Telford Damp & mould compensation →

Damp & mould compensation near Telford

Stoke-on-TrentStaffordShrewsburyNewcastle-under-LymeWolverhamptonWalsall All areas →

Last reviewed: August 2026. Information for council and housing association tenants in Telford.

Living with damp and mould in Telford?

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