Walsall • Council & housing association tenants

No heating & broken boiler claims for council & housing association tenants in Walsall

Yes. Heating and hot water are a landlord’s legal responsibility. If your council or housing association left you with no heating or a broken boiler, especially in winter, and didn’t fix it in a reasonable time after you reported it, you can claim compensation and force the repair on a No Win, No Fee basis.

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  • Covering council & housing association tenants across Walsall

Is your Walsall landlord ignoring requests to fix damp, leaks or broken heating? You do not have to put up with poor living conditions. UK Housing Claims helps tenants in Walsall claim compensation and force landlords to complete essential work on a No Win, No Fee basis.

From the town centre to surrounding estates, housing disrepair is a common problem across Walsall. Damp and mould spread quickly in poorly insulated flats and houses, causing chest infections and ruining furniture. Walsall Council and social housing providers must keep homes in good repair. When a landlord repeatedly ignores your messages, taking action is the best way to get things sorted. We help Walsall tenants turn ignored complaints into action and claim compensation for their trouble.

When a heating problem becomes a claim

  • A boiler that has broken down and not been repaired or replaced in a reasonable time
  • No hot water for washing, bathing or cleaning
  • Radiators that don’t heat, or a home you can’t keep warm in cold weather
  • Repeated breakdowns that the landlord keeps patching instead of fixing properly

What you can claim for no heating

Being left without heating or hot water, particularly over winter, is treated seriously by the courts. Compensation reflects how long you went without, the temperature you were left in, and the impact on you and your family (including any vulnerable or elderly residents or young children). You can also claim back the cost of electric heaters and the extra electricity used to stay warm, and the landlord is ordered to restore proper heating.

Your rights as a Walsall tenant

Under Section 11 of the Landlord and Tenant Act 1985 your landlord must keep the heating and hot-water installations in working order, and the Homes (Fitness for Human Habitation) Act 2018 requires the home to be warm enough to live in.

Whether you rent from the council or a housing association in Walsall, your landlord must keep your home safe and in repair. The key protections are the:

Signs you may have a claim

  • No heating or hot water for days or weeks after reporting it
  • A boiler that keeps breaking down and is never properly fixed
  • You’ve had to buy plug-in heaters or boil water to wash
  • Cold, condensation and mould appearing because the home can’t be heated

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No heating & broken boiler claims in Walsall: your questions answered

How long can a landlord leave you without heating or hot water?
There’s no fixed number of hours in law, but heating and hot water are an “emergency” repair, and a landlord is expected to act within about 24 hours in winter, and a delay of days or weeks is usually unreasonable and can form the basis of a compensation claim.
Can I claim if my boiler keeps breaking down but gets patched each time?
Yes. If a boiler repeatedly fails and the landlord keeps applying temporary fixes rather than a proper repair or replacement, that pattern of disrepair can support a claim, especially where you’ve been left cold or without hot water more than once.
Can I get back the money I spent on electric heaters?
Usually yes. Reasonable costs you took on because of the landlord’s failure, such as electric heaters and the extra electricity to run them, can be claimed back as part of your compensation. Keep receipts and a note of the dates you had no heating.
How long does a Walsall disrepair claim take?
Every case is different. Some landlords agree to fix repairs and pay compensation quickly, while others take longer. We keep you updated at every step of the journey.
What if my landlord threatens to evict me?
Landlords cannot legally evict you just because you ask for repairs or make a valid claim. The law protects tenants from unfair treatment when claiming compensation for disrepair.
Do I need evidence of the disrepair in my Walsall home?
Yes. Photos of the damp and mould, copies of emails or texts sent to your landlord and doctor notes about health issues will help make your claim much stronger.

Other claims in Walsall

Damp & mould compensation in WalsallWater leak & damage claims in Walsall All disrepair claims in Walsall No heating & broken boiler claims →

No heating & broken boiler claims near Walsall

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Last reviewed: August 2026. Information for council and housing association tenants in Walsall.

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